Multi-tiered program offers groundbreaking digital experience training certification
Read More
Show Me (All) the Money: Why Agents Need Real-Time Access to Pay and Performance
Read More
iQorians are authors! We are seriously impressed with the amount of smart and talented iQorians we have all over the world, and now, we want you to meet them.
Read More
Do Consumer Smart Home Security Fears Outweigh the Potential of the Connected Home Reality
Customer Service, Operational Analytics, Product Support, Customer Experience, IOT
The smart home has transformed from a futuristic vision into a reality.
Read More
Will Consumer Frustration with Connected Devices Torpedo the Smart Home Dream?
Customer Service, Product Repair, Operational Analytics, Product Support, Customer Experience, IOT
The smart home is creating frustrated consumers. More than 1 in 3 US adults experience issues setting up or operating a connected device.
Read More
Enterprises are sitting on a treasure trove of data derived from an ever-increasing number of communication channels.
Read More
While consumer products and technologies continue to evolve, the customer experience remains the bridge that connect households into your brand’s product ecosystem.
Read More
