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iQor SVP of Operations and GM, Connie Long, Serves as Industry Expert at the Digital Transformation in Reverse Logistics Seminar

Events, Product Repair, Operational Analytics, Product Support

Long leads iQor’s Memphis logistics and product services center where they work with big name brands to reduce returns and repair products better than new.
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The Essential New Customer Service Model for Connected Devices

Customer Service, Product Repair, Product Support, Customer Experience, IOT

A fully connected environment—smart homes, smart offices, smart cars—has transitioned from yesterday’s futuristic fantasy into today’s very real Internet of Things (IoT) ecosystem. 
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Will Consumer Frustration with Connected Devices Torpedo the Smart Home Dream?

Customer Service, Product Repair, Operational Analytics, Product Support, Customer Experience, IOT

The smart home is creating frustrated consumers. More than 1 in 3 US adults experience issues setting up or operating a connected device. 
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How 3D Printing is Changing the Rule of Product Repair

Product Repair

Business Applications Gain Traction in 3D Printing
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FEATURED POSTS

How to Build a Gamification Platform Your Team Will Use

Customer Service, Product Support, Customer Experience

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4 Steps to Start Customer and Product Journey Mapping

Product Support, Customer Experience, Blog

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Business Travel Tips for the Philippines

Travel

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iQor SVP of Operations and GM, Connie Long, Serves as Industry Expert at the Digital Transformation in Reverse Logistics Seminar
iQor SVP of Operations and GM, Connie Long, Serves as Industry Expert at the Digital Transformation in Reverse Logistics Seminar
October 28, 2019
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Customer Service Week 2019 at iQor
Customer Service Week 2019 at iQor
October 14, 2019
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Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience
Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience
June 13, 2019
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