iQor Blog

DX aQademy: Setting a New Course for Delivering Digital Experiences

Operational Analytics, Blog, HR

Multi-tiered program offers groundbreaking digital experience training certification  
Read More

3 Trends in the Connected Health Care Customer Experience

Customer Service, Customer Experience, IOT

Tap into connected health care’s newest trends and what you can do to keep customer satisfaction alive.
Read More

Qeymetrics Performance Dashboard

Customer Service, Operational Analytics, HR

Show Me (All) the Money: Why Agents Need Real-Time Access to Pay and Performance
Read More

iQorian Authors: Maciej Michalewicz

Operational Analytics, iQorian Authors

Read More

Read Along with iQor!

Blog, Leadership, Book Club

Reading Is (Always) In.
Read More

Apple Business Chat Is Coming: 5 Things You Need to Know

Customer Experience, Blog, IOT

Customer Support Re-IMagined
Read More

iQorian Values Week 2018

Events, iQorian Values

Exciting week of celebrations highlighting iQorian Values Week 2018
Read More

The Essential New Customer Service Model for Connected Devices

Customer Service, Product Repair, Product Support, Customer Experience, IOT

A fully connected environment—smart homes, smart offices, smart cars—has transitioned from yesterday’s futuristic fantasy into today’s very real Internet of Things (IoT) ecosystem. 
Read More

7 Ways to Morph Managers Into Trailblazing Leaders

Customer Service, Customer Experience

Hint: break some rules to create leaders that inspire leaders
Read More

iQorian Authors: Andrzej Jankowski

Operational Analytics, Product Support, iQorian Authors

iQorians are authors! We are seriously impressed with the amount of smart and talented iQorians we have all over the world, and now, we want you to meet them.
Read More
1 2 3