iQor Blog

iQor SVP of Operations and GM, Connie Long, Serves as Industry Expert at the Digital Transformation in Reverse Logistics Seminar

Events, Product Repair, Operational Analytics, Product Support

Long leads iQor’s Memphis logistics and product services center where they work with big name brands to reduce returns and repair products better than new.
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Customer Service Week 2019 at iQor

Customer Service, Events

iQorians and other support specialists around the world celebrated the magic of customer service during Customer Service Week 2019! 
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Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience

It’s time to breathe new life into the product life cycle.
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iQorian Values Week 2019

iQorian Values

We love celebrating what makes iQorians so special.   
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Co-Sponsors the 2019 Dinagyang Music Festival in Iloilo


Dinagyang Music Festival 2019 was one to remember! 
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Read Along With iQor

Book Club

Reading Is (Always) In.
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Memphis SVP of Ops, Connie Long, Talks Shop on Tech Podcast

Customer Service, Customer Experience, IOT

Connie Long talks service repair and logistics, customer care, and technology, and how iQor intertwines all three to bring devices to market and keep them there longer
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Customer Service Week 2018: Celebrating iQorians Everywhere

Customer Service, Events, iQorian Values

Celebrations around the world to thank our iQorians for their dedication to our customers.
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How iQor’s Smart Home Simulation Room Explores Challenges of the Hyper-Connected Consumer

Customer Experience, IOT

Thanks to the Internet of Things (IoT), connected device adoption is exploding. 
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DX aQademy: Setting a New Course for Delivering Digital Experiences

Operational Analytics, Blog, HR

Multi-tiered program offers groundbreaking digital experience training certification  
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