iQor Blog

Getting Smart on Analytics in the Contact Center

Customer Service, Operational Analytics

Enterprises are sitting on a treasure trove of data derived from an ever-increasing number of communication channels. 
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Webcast: Become an Innovation Hero Using Operational Analytics

Operational Analytics

While consumer products and technologies continue to evolve, the customer experience remains the bridge that connect households into your brand’s product ecosystem. 
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Is Your Cash App a Cash Trap?

Product Support

Don't Keep Your Cash in Suspense  
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The Ultimate Formula for Customer Service Excellence

Customer Service

Service Excellence = Design X Culture
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Business Travel Tips for the Philippines


Good Planning is the Key to a Successful Trip
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Five Guidelines for a Successful Call Volume Event

Customer Service, Call Volume, Events, Customer Experience

The Right Plan Makes All the Difference 
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How 3D Printing is Changing the Rule of Product Repair

Product Repair

Business Applications Gain Traction in 3D Printing
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Is Your Organization Ready for the Wearables Revolution?

Product Support, Customer Experience

Get Smart: Five Ways to Keep Smart Wearables Customers Happy
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Our 10 Very Favorite Customer Service & Support Blogs

Customer Service

Top Picks from iQor's CX Gurus
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