According to a report from BI Intelligence 1.8 billion connected home products will ship in 2019, driving $490 billion in revenue.
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Chatbots are invading customer care, but don’t be too quick to say ‘hasta la vista, baby’ to human agents just yet.
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Enterprises are sitting on a treasure trove of data derived from an ever-increasing number of communication channels.
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While consumer products and technologies continue to evolve, the customer experience remains the bridge that connect households into your brand’s product ecosystem.
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Service Excellence = Design X Culture
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Good Planning is the Key to a Successful Trip
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The Right Plan Makes All the Difference
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Business Applications Gain Traction in 3D Printing
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Get Smart: Five Ways to Keep Smart Wearables Customers Happy
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