---
title: iQor Blog
---

<https://aqcess.iqor.com/clientaqcess>

- Solutions 
    - [Customer Interaction Solutions](http://www.iqor.com/solutions/customer-contact-solutions)
    - [Product Support Services](http://www.iqor.com/solutions/aftermarket-services)
    - [Data Solutions & Analytics](http://www.iqor.com/solutions/data-solutions-analytics)
    - [iQor LinQ](http://www.iqor.com/solutions/linq)
- Culture 
    - [Overview](http://www.iqor.com/culture)
    - [Leadership](http://www.iqor.com/culture#culture-leadership)
    - [Investors](http://www.iqor.com/culture#culture-leadership)
    - [Locations](http://www.iqor.com/culture#culture-global)
- Careers 
    - [Overview](http://www.iqor.com/careers)
    - [Customer Interaction](http://www.iqor.com/careers#careers-ccs)
    - [Product Support](http://www.iqor.com/careers#careers-ams)
    - [Leadership](http://www.iqor.com/careers#careers-leadership)
- Industries 
    - [Media & Wireless](http://www.iqor.com/industries/media-wireless-support)
    - [Digital Infrastructure](http://www.iqor.com/industries/digital-infrastructure)
    - [Consumer Electronics](http://www.iqor.com/industries/consumer-electronics)
    - [Telecommunications](http://www.iqor.com/industries/telecommunications)
    - [Transportation & Logistics](http://www.iqor.com/industries/transportation)
    - [Utilities](http://www.iqor.com/industries/utilities)
    - [Retail & E-tail](http://www.iqor.com/industries/wholesale-retail)
    - [Financial Services & Insurance](http://www.iqor.com/industries/financial-services)
    - [Healthcare](http://http://www.iqor.com/industries/healthcare)
- General 
    - [Blog](http://www.iqor.com/blog)
    - [Resources](http://www.iqor.com/resources)
    - [Experience Matters](http://www.iqor.com/experience-matters)
    - [Privacy Policy](http://www.iqor.com/privacy-policy)
    - [Sustainability Policy](http://www.iqor.com/sustainability-policy)
    - [Terms of Use](http://www.iqor.com/terms-of-use)
- Contact 
    - [Get In Touch](http://www.iqor.com/contact)

<http://www.slideshare.net/iQor> <https://twitter.com/iQor> <https://www.linkedin.com/company/iqor?trk=top_nav_home>

[![iqor](https://blog.iqor.com/hubfs/IQORDec2016%20Theme/Image/xiqor-logo.png.pagespeed.ic.lyylfHuds4.png)](http://www.iqor.com)

- [About](http://www.iqor.com/about)
- Solutions 
    - [Customer Interaction Solutions](http://www.iqor.com/solutions/customer-contact-solutions)
    - [Product Support Services](http://www.iqor.com/solutions/aftermarket-services)
    - [Data Solutions & Analytics](http://www.iqor.com/solutions/data-solutions-analytics)
    - [iQor LinQ](http://http://www.iqor.com/solutions/linq)
- [Culture](http://www.iqor.com/culture)
- [Careers](http://www.iqor.com/careers)
- Industries 
    - [Media & Wireless](http://www.iqor.com/industries/media-wireless-support)
    - [Digital Infrastructure](http://www.iqor.com/industries/digital-infrastructure)
    - [Consumer Electronics](http://www.iqor.com/industries/consumer-electronics)
    - [Telecommunications](http://www.iqor.com/industries/telecommunications)
    - [Transportation & Logistics](http://www.iqor.com/industries/transportation)
    - [Utilities](http://www.iqor.com/industries/utilities)
    - [Retail / E-tail](http://www.iqor.com/industries/wholesale-retail)
    - [Financial Services & Insurance](http://www.iqor.com/industries/financial-services)
    - [Healthcare](http://www.iqor.com/industries/healthcare)
- [Resources](http://www.iqor.com/resources)
- [Blog](https://blog.iqor.com/)
- [Contact](http://www.iqor.com/contact)

# iQor Blog

<https://blog.iqor.com/page/1#arrowdown>

### FILTER BY TAG

- [Customer Experience (17)](https://blog.iqor.com/topic/customer-experience)
- [Customer Service (16)](https://blog.iqor.com/topic/customer-service)
- [Product Support (11)](https://blog.iqor.com/topic/product-support)
- [IOT (9)](https://blog.iqor.com/topic/iot)
- [Operational Analytics (8)](https://blog.iqor.com/topic/operational-analytics)
- [Events (6)](https://blog.iqor.com/topic/events)
- [Blog (5)](https://blog.iqor.com/topic/blog)
- [iQorian Values (4)](https://blog.iqor.com/topic/iqorian-values)
- [Product Repair (3)](https://blog.iqor.com/topic/product-repair)
- [Book Club (2)](https://blog.iqor.com/topic/book-club)
- [HR (2)](https://blog.iqor.com/topic/hr)
- [iQorian Authors (2)](https://blog.iqor.com/topic/iqorian-authors)
- [Call Volume (1)](https://blog.iqor.com/topic/call-volume)
- [Leadership (1)](https://blog.iqor.com/topic/leadership)
- [Sustainability (1)](https://blog.iqor.com/topic/sustainability)
- [Travel (1)](https://blog.iqor.com/topic/travel)

GO

[![](https://blog.iqor.com/hubfs/Customer%20Service%20Week%202019.png)](https://blog.iqor.com/customer-service-week-2019-at-iqor)

## [Customer Service Week 2019 at iQor](https://blog.iqor.com/customer-service-week-2019-at-iqor)

[Customer Service](https://blog.iqor.com/topic/customer-service), [Events](https://blog.iqor.com/topic/events)

 iQorians and other support specialists around the world celebrated the magic of customer service during Customer Service Week 2019! 

[Read More](https://blog.iqor.com/customer-service-week-2019-at-iqor)

[![](https://blog.iqor.com/hubfs/shutterstock_1233444955.jpg)](https://blog.iqor.com/three-ways-to-extend-the-life-of-media-devices-and-strengthen-the-customer-experience)

## [Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience](https://blog.iqor.com/three-ways-to-extend-the-life-of-media-devices-and-strengthen-the-customer-experience)

 It’s time to breathe new life into the product life cycle. 

[Read More](https://blog.iqor.com/three-ways-to-extend-the-life-of-media-devices-and-strengthen-the-customer-experience)

[![](https://blog.iqor.com/hubfs/chihuahua%20ivw%202019%20sign.jpg)](https://blog.iqor.com/iqorian-values-week-2019)

## [iQorian Values Week 2019](https://blog.iqor.com/iqorian-values-week-2019)

[iQorian Values](https://blog.iqor.com/topic/iqorian-values)

 We love celebrating what makes iQorians so special. 

[Read More](https://blog.iqor.com/iqorian-values-week-2019)

[![](https://blog.iqor.com/hubfs/music%20festival%20(1).png)](https://blog.iqor.com/co-sponsoring-the-2019-dinagyang-music-festival-in-iloilo)

## [Co-Sponsors the 2019 Dinagyang Music Festival in Iloilo](https://blog.iqor.com/co-sponsoring-the-2019-dinagyang-music-festival-in-iloilo)

[Events](https://blog.iqor.com/topic/events)

 Dinagyang Music Festival 2019 was one to remember! 

[Read More](https://blog.iqor.com/co-sponsoring-the-2019-dinagyang-music-festival-in-iloilo)

[![](https://blog.iqor.com/hubfs/priscilla-du-preez-607170-unsplash.jpg)](https://blog.iqor.com/read-along-with-iqor-1)

## [Read Along With iQor](https://blog.iqor.com/read-along-with-iqor-1)

[Book Club](https://blog.iqor.com/topic/book-club)

 Reading Is (Always) In. 

[Read More](https://blog.iqor.com/read-along-with-iqor-1)

[![](https://blog.iqor.com/hubfs/memphis%201%20photo.jpg)](https://blog.iqor.com/memphis-svp-of-ops-connie-long-talks-shop-on-tech-podcast)

## [Memphis SVP of Ops, Connie Long, Talks Shop on Tech Podcast](https://blog.iqor.com/memphis-svp-of-ops-connie-long-talks-shop-on-tech-podcast)

[Customer Service](https://blog.iqor.com/topic/customer-service), [Customer Experience](https://blog.iqor.com/topic/customer-experience), [IOT](https://blog.iqor.com/topic/iot)

 Connie Long talks service repair and logistics, customer care, and technology, and how iQor intertwines all three to bring devices to market and keep them there longer 

[Read More](https://blog.iqor.com/memphis-svp-of-ops-connie-long-talks-shop-on-tech-podcast)

[![](https://blog.iqor.com/hubfs/clark%20csw%2011-1.jpg)](https://blog.iqor.com/customer-service-week-2018-celebrating-iqorians-everywhere)

## [Customer Service Week 2018: Celebrating iQorians Everywhere](https://blog.iqor.com/customer-service-week-2018-celebrating-iqorians-everywhere)

[Customer Service](https://blog.iqor.com/topic/customer-service), [Events](https://blog.iqor.com/topic/events), [iQorian Values](https://blog.iqor.com/topic/iqorian-values)

 Celebrations around the world to thank our iQorians for their dedication to our customers. 

[Read More](https://blog.iqor.com/customer-service-week-2018-celebrating-iqorians-everywhere)

[![](https://blog.iqor.com/hubfs/bence-boros-573486-unsplash.jpg)](https://blog.iqor.com/how-iqors-smart-home-simulation-room-explores-everyday-challenges-of-the-hyper-connected-consumer)

## [How iQor’s Smart Home Simulation Room Explores Challenges of the Hyper-Connected Consumer](https://blog.iqor.com/how-iqors-smart-home-simulation-room-explores-everyday-challenges-of-the-hyper-connected-consumer)

[Customer Experience](https://blog.iqor.com/topic/customer-experience), [IOT](https://blog.iqor.com/topic/iot)

 Thanks to the Internet of Things (IoT), connected device adoption is exploding. 

[Read More](https://blog.iqor.com/how-iqors-smart-home-simulation-room-explores-everyday-challenges-of-the-hyper-connected-consumer)

[![](https://blog.iqor.com/hubfs/dx%20academy%20(2).png)](https://blog.iqor.com/dx-aqademy-setting-a-new-course-for-delivering-digital-experiences)

## [DX aQademy: Setting a New Course for Delivering Digital Experiences](https://blog.iqor.com/dx-aqademy-setting-a-new-course-for-delivering-digital-experiences)

[Operational Analytics](https://blog.iqor.com/topic/operational-analytics), [Blog](https://blog.iqor.com/topic/blog), [HR](https://blog.iqor.com/topic/hr)

 Multi-tiered program offers groundbreaking digital experience training certification 

[Read More](https://blog.iqor.com/dx-aqademy-setting-a-new-course-for-delivering-digital-experiences)

[![](https://blog.iqor.com/hubfs/iQor's%20Best%20of%20the%20Best.png)](https://blog.iqor.com/best-of-the-best-competition)

## [iQor's Best of the Best Competition](https://blog.iqor.com/best-of-the-best-competition)

[Events](https://blog.iqor.com/topic/events), [Blog](https://blog.iqor.com/topic/blog), [iQorian Values](https://blog.iqor.com/topic/iqorian-values)

 iQor Innovation at its Best. 

[Read More](https://blog.iqor.com/best-of-the-best-competition)

### Subscribe

##### FEATURED POSTS

### [Becoming Digital: Rise of the Augmented Agent Customer Service, Product Support, Customer Experience](https://blog.iqor.com/becoming-digital-rise-of-the-augmented-agent)

[Read More](https://blog.iqor.com)

<https://blog.iqor.com/becoming-digital-rise-of-the-augmented-agent>

### [Agents Need Virtual Assistants Too Customer Service, Product Support, Customer Experience](https://blog.iqor.com/agents-need-virtual-assistants-too)

[Read More](https://blog.iqor.com)

<https://blog.iqor.com/agents-need-virtual-assistants-too>

### [Customer Service Week 2019 at iQor Customer Service, Events](https://blog.iqor.com/customer-service-week-2019-at-iqor)

[Read More](https://blog.iqor.com)

<https://blog.iqor.com/customer-service-week-2019-at-iqor>

[1](https://blog.iqor.com/page/1) [2](https://blog.iqor.com/page/2) [3](https://blog.iqor.com/page/3) [4](https://blog.iqor.com/page/4)

<https://blog.iqor.com/page/2>

![Customer Service Week 2019 at iQor](https://blog.iqor.com/hubfs/Customer%20Service%20Week%202019.png "Customer Service Week 2019 at iQor")

[Customer Service Week 2019 at iQor](https://blog.iqor.com/customer-service-week-2019-at-iqor)

 October 14, 2019 

[+](https://blog.iqor.com/customer-service-week-2019-at-iqor)

![Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience](https://blog.iqor.com/hubfs/shutterstock_1233444955.jpg "Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience")

[Three Ways to Extend the Life of Media Devices and Strengthen the Customer Experience](https://blog.iqor.com/three-ways-to-extend-the-life-of-media-devices-and-strengthen-the-customer-experience)

 June 13, 2019 

[+](https://blog.iqor.com/three-ways-to-extend-the-life-of-media-devices-and-strengthen-the-customer-experience)

![iQorian Values Week 2019](https://blog.iqor.com/hubfs/chihuahua%20ivw%202019%20sign.jpg "iQorian Values Week 2019")

[iQorian Values Week 2019](https://blog.iqor.com/iqorian-values-week-2019)

 May 30, 2019 

[+](https://blog.iqor.com/iqorian-values-week-2019)

###### Careers

- [Overview](http://www.iqor.com/careers)
- [Customer Interaction](http://www.iqor.com/careers#careers-ccs)
- [Product Support](http://www.iqor.com/careers#careers-ams)
- [Leadership](http://www.iqor.com/careers#careers-leadership)

###### Industries

- [Media & Wireless](http://www.iqor.com/industries/media-wireless-support)
- [Digital Infrastructure](http://www.iqor.com/industries/digital-infrastructure)
- [Consumer Electronics](http://www.iqor.com/industries/consumer-electronics)
- [Telecommunications](http://www.iqor.com/industries/telecommunications)
- [Transportation & Logistics](http://www.iqor.com/industries/transportation)
- [Utilities](http://www.iqor.com/industries/utilities)
- [Retail / E-tail](http://www.iqor.com/industries/wholesale-retail)
- [Financial Services & Insurance](http://www.iqor.com/industries/financial-services)
- [Healthcare](http://www.iqor.com/industries/healthcare)

###### General

- [Contact](http://www.iqor.com/contact)
- [Blog](http://www.iqor.com/blog)
- [Resources](http://www.iqor.com/resources)
- [Experience Matters](http://www.iqor.com/experience-matters)
- [Sustainability Policy](http://www.iqor.com/sustainability-policy)
- [Privacy policy](http://www.iqor.com/privacy-policy)
- [Terms Of Use](http://www.iqor.com/terms-of-use)

### Subscribe

© iQor 2015 Copyright. All Rights Reserved.

<http://www.slideshare.net/iQor> <https://twitter.com/iQor> <https://www.linkedin.com/company/iqor?trk=top_nav_home>

![](https://www.facebook.com/tr?id=105438516934807&ev=PageView%20&noscript=1)