iQor Blog

Memphis SVP of Ops, Connie Long, Talks Shop on Tech Podcast

IOT, Customer Service, Customer Experience

Connie Long talks service repair and logistics, customer care, and technology, and how iQor intertwines all three to bring devices to market and keep them there longer
Read More

Customer Service Week 2018: Celebrating iQorians Everywhere

iQorian Values, Customer Service, Events

Celebrations around the world to thank our iQorians for their dedication to our customers.
Read More

How iQor’s Smart Home Simulation Room Explores Challenges of the Hyper-Connected Consumer

IOT, Customer Experience

Thanks to the Internet of Things (IoT), connected device adoption is exploding. 
Read More

DX aQademy: Setting a New Course for Delivering Digital Experiences

Operational Analytics, Blog, HR

Multi-tiered program offers groundbreaking digital experience training certification  
Read More

iQor's Best of the Best Competition

Events, iQorian Values, Blog

iQor Innovation at its Best.
Read More

3 Trends in the Connected Health Care Customer Experience

IOT, Customer Experience, Customer Service

Tap into connected health care’s newest trends and what you can do to keep customer satisfaction alive.
Read More

Qeymetrics Performance Dashboard

Operational Analytics, Customer Service, HR

Show Me (All) the Money: Why Agents Need Real-Time Access to Pay and Performance
Read More

iQorian Authors: Maciej Michalewicz

iQorian Authors, Operational Analytics

Read More

Read Along with iQor!

Blog, Leadership, Book Club

Reading Is (Always) In.
Read More

Apple Business Chat Is Coming: 5 Things You Need to Know

Blog, IOT, Customer Experience

Customer Support Re-IMagined
Read More
1 2 3 4